Privacy Policy
**Privacy Policy (as of May 2025)**
**Introduction**
I take the protection of your data very seriously. I am committed to handling any information you share with me—via my website, my practice, or the Wix Spaces app—in accordance with applicable data protection laws and the professional guidelines of Human Energetics.
This policy explains how personal data is collected, processed, and protected.
**What data is collected**
I may collect the following types of personal data:
– Name, email address, phone number
– IP address, device information
– Content submitted via contact forms or bookings
– Feedback submitted through external providers (e.g. Trustmary)
– Notes from sessions, where applicable
**How data is collected**
– Through direct input (e.g. contact, bookings, reviews)
– Automatically via website or app usage (e.g. IP address, session duration)
– Via third-party services such as Google (Analytics, Ads) or Trustmary (reviews)
**Why data is processed**
– To provide my services (e.g. booking management, client communication)
– To improve the usability and functionality of the website
– For analytics and advertising (e.g. via Google Analytics / Ads)
– To request feedback (e.g. via Trustmary)
– For documentation and quality assurance in my practice
**Session notes**
As part of my work in Human Energetics, I may take handwritten notes to support the quality and continuity of sessions. These notes are for internal use only, are not processed digitally, and are stored until you request their deletion.
**Newsletter**
If you sign up for my newsletter, I will use your email address solely to send information about my offers, events, and relevant professional content.
The newsletter is sent only with your explicit consent in accordance with Art. 6(1)(a) GDPR. You can unsubscribe at any time via the link provided in each email.
**Use of external services & tools**
1. **Trustmary (Review Funnel)**
I use Trustmary (Trustmary Group Oy, Finland) to collect client feedback after sessions. Participation is voluntary.
Trustmary’s privacy policy:
https://www.trustmary.com/en/privacy-policy/
2. **Wix Spaces App**
If you're connected to my practice via the Wix Spaces App, your data (name, email, booking history) is processed within the app.
Wix privacy policy:
https://www.wix.com/about/privacy
3. **Google Analytics 4 (GA4)**
This website uses Google Analytics 4, a web analytics service from Google Ireland Ltd.
Cookies may be used to anonymously track usage data (e.g. session duration, device type). IP addresses are anonymized.
More info: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout
4. **Google Ads (including Conversion Tracking & Remarketing)**
I use Google Ads to show targeted advertisements. This may involve processing of IP addresses and user behavior.
You can opt out of personalized ads here:
https://adssettings.google.com/
5. **Google Fonts**
For consistent design, this site uses Google Fonts. When you visit, your browser loads fonts from Google servers, which may collect your IP address.
Privacy policy: https://policies.google.com/privacy
6. **Links to Instagram, Facebook and LinkedIn**
This website includes links to my social media profiles. When you click these links, data is transferred to the respective platform.
Please refer to their privacy policies:
Instagram: https://privacycenter.instagram.com/
Facebook: https://www.facebook.com/privacy/policy
LinkedIn: https://www.linkedin.com/legal/privacy-policy
**Storage & Security**
Data processing is handled via Wix hosting services (servers in the EU, USA, Israel).
All data is transmitted via HTTPS and stored on secure servers. However, no digital transmission can be guaranteed to be 100% secure.
**Your rights under GDPR**
You have the right to:
– Access your stored data
– Correct inaccurate data
– Request deletion (“right to be forgotten”)
– Restrict or object to processing
– Data portability
– File a complaint with a data protection authority
**Minors**
My services are not intended for individuals under 18. I do not knowingly collect data from minors.
If such a case occurs, data will be deleted as soon as I become aware.
**Data transfers to third countries**
When using services such as Google or Wix, data may be transferred to countries outside the EU (e.g. USA, Israel).
I ensure that all third-party providers meet adequate data protection standards (e.g. EU Standard Contractual Clauses).
**Updates**
This privacy policy may be updated to reflect legal or technical changes. The latest version published on the website applies.
**Contact**
Mag.a Julia Hartig
Somatische Körperarbeit
Sperrgasse 6/3–11, 1150 Vienna, Austria
somatischekoerperarbeit@gmail.com
www.craniosacralwien.at